We need some details regarding your Account/Payment(s), in order to confirm your account and your order(s).
We need to be sure that your are the legal owner of the credit Card or Paypal account to avoid chargebacks after investigation.
Could you please provide us a copy (scan) of your ID (example: Drivers License) proving that you are the actual owner of the Paypal account / Credit Card used to Fund your account ?
- If you prefer, you could also provide a copy of your credit card, where we can CLEARLY see your First Name and Last Name (please hide/blur the credit card number, except the last 4 numbers) together with your ID.
- You can provide these documents attached by email to [email protected], subject "Account Verification", please include your "Username" with our company.
- As soon as we are able to confirm your payment, your order will be approved, your Funds will be credited to your account, your Master PIN will be generated and emailed to you and your account will resume to active status. if you should have any questions, please feel free to contact our Codecel Team from Mon.-Sun. 8am-8pm EST Time at (+55) 21-97420-9937 and any of our team members would be happy to assist you.
After this simple checking procedure, you will get your account to active approved status, credit(s) and all future order payments will be automatically confirmed and funded to your account. Rest assure, we do our best to preserve our customers interest and keep safe any private data. Our Terms & Conditions: http://codecel.com.br/page.php?id=10 . We hope you understand our claim and we are waiting for your email.
Why are we asking you to verify your Account/Payment ?
- Unfortunately for us merchant, Paypal does not protect us against credit card fraud and we have to deal with many chargebacks which means reverse all funds to Paypal adding extra fees.
We try to avoid this by analyzing some datas of your order, this could be:
- Your Paypal account is not verified
- Our scoring engine reveals some mismatch data between your information on our account and your Credit Card / Paypal account
- Paypal . Credit Card processor has sent us a warning notification about this transaction that we should 'not ship item'
- Many other reasons...
What if I don't want to apply to this verification ?
- We would be really sorry if you couldn't complete this verification procedure, we totally understand if you don't want to, we respect your choice. At this point we will simply cancel your account, order(s) and refund your Paypal account.
FORMAS DE PAGAMENTO / ACCEPTED PAYMENT METHODS