1. Information about Us, Our and the Our Services or any related Product or Service, You can't forward it unless and until authorized by Our in writing.
2. All brand names, mobile phone names eg, Nokia, Blackberry, Sony Ericsson etc are linked to there respective brands owners, and we are in no connection connected with them, in any case or what so ever. Names only been used as educational purpose only.
3. All services mentioned on web site are based on speculation, however in any case or what so ever, delay happens we are not be held liable.
4. We don't guarantee that 100% your phone get unlocked using our service, as some times if phone is been tried before and its counter get locked, our provided code will not work and we don't offer refunds as suppliers been paid accordingly, so plz make sure before you buy our services.
5. We take our work very seriously, in any part we found that any content of Our is been used, strict measures be taken against it.
All user-supplied information, materials, files, communications, documents, including those provided by you on any blog or message board, are referred to collectively as "User Content." "Our Content" means all Materials provided by CODECEL. User Content and Our Content may have different restrictions and conditions associated with them.Â The terms and conditions expressed in this agreement apply to all users and visitors of this Site, whether or not the user purchases a good or service.
Each product and price on this website is considered an offer to purchase a service. The service offered by CODECEL includes sourcing and supplying a code and detailed instructions to unlock a cellular device. This service begins after payment is received from you.
While unlocking cellular phones is legal some countries, it is your responsibility to verify the laws of your country before placing an order with Us. All cellular devices do not work on all networks. Therefore, you are responsible for checking the compatibility of the cellular device with the network that they intend to use. Alterations to a cellular device may cause damage or invalidate a manufacturer's warranty. You are responsible for checking the device's warranty. CODECEL is not liable for damage caused to your cellular device or for denial of warranty caused by using our Services. The Services offered on this website are intended for use by the owner of the cellular device that is indicated by the IMEI (International Mobile Equipment Identity) number at the time the order is placed. Cellular devices that have been reported lost or stolen are considered "Barred" or "Blacklisted" and are not usable even after unlocking it. It is the Buyer's responsibility to ensure that they are the legal owner of the device. We are not liable for service that does not work properly on cellular devices that are reported lost or stolen and we reserve the right to refuse service to any Buyer if suspicious activity is suspected.
5.1 CODECEL guarantees that the service provided will unlock your cellular device. Should our service not work with your cellular device, we will issue a full refund provided the following conditions are met: All information provided by the Buyer at the time of ordering is 100% accurate. The Buyer has followed the unlocking instructions exactly as stated
The target cellular device is not stolen or blacklisted.
The target cellular device has not been unlocked previously.
The target cellular device has not been altered, changed or tampered with in any way.
The IMEI number of the target cellular device has never been altered, changed or tampered with in any way.
An unlocking procedure using a code has never been attempted on the target cellular device.
5.2 CODECEL guarantees that your cellular device will not be damaged during the unlocking process providing the instructions are followed exactly. Due to the variety of cellular devices and GSM frequencies, CODECEL cannot guarantee that our service will allow your cellular device to work on a specific network. CODECEL guarantees that we will work diligently to solve any problems that arise during the processing of your order and when using our unlock services. CODECEL guarantees that the service provided will unlock your cellular device. Should our service not work with your cellular device, we will issue a full refund provided the following conditions are met:
6.1 CODECEL allows you to request the cancellation of an unlock code order in the “Waiting Action” status on CODECEL; if the cancellation request is received within ten minutes following your order, it may be instantly approved. If the request cannot be instantly approved, it will be seen as “Pending for approval” until CODECEL’s supplier accepts the cancellation request, or refuses it and delivers the unlock code. It is CODECEL’s supplier sole discretion to accept or deny a cancelation request.
6.2 If you think you received the wrong unlock code, you have 5 days following the delivery of your order to request, free of charge, the supplier to verify the code. You can launch this procedure by pressing the “Verify” button in the “Order History” section on CODECEL. You also accept that for some unlock tools (including, but not limited to, the tools that come for a calculator and that are guaranteed to return every time the same code) this procedure may not be available.
6.3 If, after the verification procedure has been launched, the code is the same as the first one, CODECEL will issue a refund of your order if you provide a video proof; this video proof must be compliant with these rules:
First type *#06# (or any other way of displaying the IMEI on the phone’s LCD) on the phone then wait 5-10 seconds until we can clearly see and read the IMEI of the phone displayed. If present, the operator (on which the phone is currently locked) logo should be clearly visible.
Insert, in the same phone, a SIM card which is not currently accepted by the phone.
Wait 5 seconds until we can clearly see and read the message displayed by the phone
Enter the code received by the server, VERY SLOWLY, and the keys being pressed (or touched) must be clearly seen in the video as the code is entered into the phone.
If you get an error message, wait 5 seconds so we can clearly see this message
By the way, make sure the video is correctly focused and the codes, messages, IMEI are all visible on the phone’s display.
Once you have the video proof, Please upload to youtube or vimeo and email us the link to the video together with the IMEI of the device to [email protected]. Once it has been reviewed you will receive an email confirmation with the conclussion of the processes.
IMPORTANT NOTE: In many cases when the video is received and reviewed the supplier may be able to fix the issue and send back response as Fixed or Complete. Which means NO Refund will be issued as the processes has been corrected. If you are till having a problem, than you must notify us by email and we will provide you a Unique Reference Number (URN).
6.4 If your complaint is about an iPhone Unlock Service, first please do not waste your time to provide a video proof. We will only accept a complete Apple GSX Check report performed on our Server (we do not accept GSX Check report performed on any other website). You must use the service : "GSX iPhone Network Finder and iPad [Replaced IMEI Supported]" - to perform the GSX Check and pay for the check. Then please forward the result to us by email. If the result show that phone is still locked, and from the exact same original network you place the order for we will then refund the check and forward the complaint to our supplier to investigate about the issue. If the GSX Check show the phone is not from the correct Network, or the phone is Unlocked then no refund claim or complaint will be accepted.
6.5 When you select a service / tool in the dropdown menu in the “IMEI Unlock” section, an information note may be presented to you, giving you special instructions for this particular tool, including but not limited to, phone models or operators not to try to order. It is your responsibility to follow these particular rules. CODECEL will refuse any refund request if these rules have not been followed and you receive a wrong unlock code.
6.6 It is your responsibility to check if you are able to enter the code in the phone before ordering an unlock code for this model; you can access at any time our UNLOCKING INSTRUCTIONS database from our KNOWLEDGEBASE. By ordering an unlock code, you guarantee CODECEL that you know the correct procedure to enter this code; if you have any doubt, please ask first to [email protected] before requesting a code as we can’t guarantee to always be able to get the code entry instructions.
6.7 Any refund claim, whether or not Video Proof is provided, must be made within 10 days of the delivery date of the order. We will not investigate or refund any claims made after this period.
6.8 If you have a Samsung phone which shows “Phone Freeze” due to too many wrong codes entered, please note that the only way to get a working unlock code is using the “Samsung Europe” or “Samsung USA” tool (Factory Codes); it is not possible to get the Unfreeze code by another way.
6.9 When requesting a code for a Nokia phone, it is your responsibility to check before ordering if any previous owner of the phone has already entered too many wrong codes, resulting in the unavailability to enter any code in the phone because of a “Not allowed” or “Cannot undo restriction” error. CODECEL suggests you always read the Nokia phone with the Nemesis software first, downloadable here: https://www.b-phreaks.co.uk/index.php?main_page=page_2 to check the FBUS Lock Counter. If the counter is more than 3, that phone cannot be unlocked by code anymore. CODECEL will not refund an order if the code cannot be entered because of this error.
6.10 When requesting verification for a Nokia phone, CODECEL will always request a screenshot of the phone’s reading using the Nemesis software showing the IMEI, MCC/MNC and the FBUS Lock Counter prior to accepting a refund.
6.11 You agree that all prices can change at any time without prior notice. CODECEL’s liability won’t be engaged as a price changes and you commit yourself not to ask a refund for this reason.
6.12 You agree that any unlock service / tool offered on our website can be removed at any time without prior notice. CODECEL’s liability won’t be engaged when a tool gets removed from our website and you commit yourself not to ask a refund for this reason.
6.13 You accept that all the credits bought on CODECEL have NO EXPIRATION DATE, as such all refund are returned back to your CODECEL account only, NO REFUND request will be accepted. CODECEL doesn’t try to force to buy large quantities, as the minimum order quantity is 50 credits, as we only deal with, Dealers, Resellers, Wholesalers and Distributors. It is your responsibility not to buy more than the credits you will need or plan to use.
There will be no contract between you and CODECEL for the sale of any product unless and until CODECEL accepts your order by e-mail confirming that is has been dispatched. The acceptance will be deemed and complete. Although CODECEL will endeavor to keep stock up-to-date, display of items on the site does not carry an implication that services are available. Price information is subject to change without notice. If a service is not available at any moment, user will get informed as soon as we get information from supplier and as result of it a complete refund will be made.
CODECEL takes credit card fraud seriously and reserves the right to take the necessary precautions to prevent fraud. This means we may refuse any order which is suspicious or fraudulent. Additionally, we may ask you to submit supporting information that may be required to verify the use of a Credit Card, PayPal Account or Google Checkout Account. In certain cases, CODECEL may ask the customer to submit a scanned copy of the credit card and Photo Identification in order to completely verify the integrity of the order and to avoid credit card fraud. Due to the overwhelming fraudulent orders we receive a day we must take all the necessary precautions to minimize credit card fraud as much as possible. We reserve the right to refuse an order which looks suspicious or turns out to be fraudulent. Orders that are found to be fraudulent may be reported to the proper authorities.
If you dispute a valid Credit Card charge, Paypal charge or Google Checkout charge, it is considered fraudulent and illegal unless there is a legitimate dispute with the service or goods received. Prior to disputing a charge with your Credit Card company, Paypal or Google Checkout, contact CODECEL to resolve the problem. If we receive notification of a chargeback and/or dispute and it is not a valid dispute, we will proceed with the following steps:
Since the majority of disputed charges occur as a result of the customer not recognizing the charge on their statement, CODECEL will first contact the Buyer and request that they reverse the dispute.
If the dispute is not reversed and the Buyer makes no alternate attempt to resolve the situation, CODECEL may seek criminal charges against the Buyer.
The account with CODECEL may then be submitted to a collection agency and reported as delinquent to all major credit bureaus.
If the account remains unresolved, CODECEL reserves the right to file civil action for the amount disputed, as well as all associated fees and possible damages.
10.2 In addition to the Materials and Services offered by us, this Site may also make available through products, services, materials, and information provided by third parties ("Third Party Services"). The Third Party Services may be governed by separate agreements that accompany such services or products. We offer no guarantees and assume no responsibility or liability of any type with respect to the Third Party Services or the products offered in connection with such services. We do not guarantee the quality or reliability of any third party service or product. You agree that you will not hold us responsible or liable with respect to the Third Party Services or seek to do so.
10.3 Except as expressly indicated to the contrary elsewhere on this Site, you may view, download, and use the Site subject to the following conditions:
Our Content and User Content may be used solely for personal purposes.
Our Content and User Content may not be modified or altered in any way.
You may not remove any copyright or other proprietary notices contained in Our Content and User Content.
We reserve the right to revoke the authorization to use, view, and download from the Site at any time, and any such use shall be discontinued immediately upon notice from CODECEL.
The rights granted to you constitute a license and not a transfer of title.
The rights specified above to view, download, use the Site are not applicable to the design or layout of this Site. Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.
The trademarks, logos, and service marks, including the CODECEL logo trademark ("Marks") displayed on this Site are the property of CODECEL or other third parties. You are not permitted to use the Marks without the prior written consent of CODECEL or such third party that may own the Marks.
Certain Services offered through this Site accommodate User Content in the form of blog entries, message board entries and the like. Depending upon the nature of the Service, by submitting User Content to this Site you grant us the following type of license: For User Content that is the result of your creative efforts and which is intended to be displayed on the Site, you grant CODECEL a worldwide, royalty-free, non-exclusive license to modify (for purposes of formatting, maintenance, or Site administration only) and reproduce such User Content. You also grant CODECEL the right to distribute and publicly display such User Content for the purpose for which such User Content was submitted to the Site. This license will be in effect until such User Content is removed from the Site.
You may submit only User Content to the Site that is (a) owned by you, (b) submitted with the express permission of the owner or within the scope of the license to such content, or (c) in the public domain. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, harassing, libelous, offensive, defamatory, obscene, or pornographic materials, or other materials that would violate any law or the rights of others, including, without limitation, laws against copyright infringement, and rights of privacy and publicity.
In using the Site, including all Services and Materials available through it, you agree: not to disrupt or interfere with any other user's enjoyment of the Site or affiliated or linked sites; not to upload, post, or otherwise transmit through the Site any viruses or other harmful, disruptive, or destructive files; not to create a false identity; not to disrupt or interfere with the security of, or otherwise cause harm to, the Site, or any Services, Materials, or system resources.
If you are a copyright owner or an agent thereof and believe that any User Content or other content infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing us with the following information in writing (see 17 U.S.C 512(c)(3) for further detail): A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the service provider to locate the material; Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail; A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You may send the notification to us by email or contact us for further information.
We reserve the right, in our sole discretion, to delete or remove User Content from the Site at any time without prior notice or liability. CODECEL may, but is not obligated to, monitor or review any areas on the Site where users transmit or post User Content and the substance of any User Content. To the maximum extent permitted by law, we will have no liability related to User Content. We disclaim all liability with respect to the misuse, loss, modification, or unavailability of any User Content.
17.1 Except as expressly provided otherwise in this agreement, this Site, and all Materials and Services accessible through this Site are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, we make no warranty that (i) the Services and Materials, including any coupons available through the Site, will meet your requirements; (ii) the Services and Materials will be uninterrupted, timely, secure, or error-free; (iii) the quality of any Services or Materials obtained or accessible by you through the Site will meet your expectations; and (iv) any errors in the Services or Materials obtained through the Site, or any defects in the Site, its Services or Materials, will be corrected.
17.2 You understand and acknowledge that (i) we do not control, endorse, or accept responsibility for any content, products, or services offered by third parties accessible through the Site; (ii) we make no representation or warranties whatsoever about any such third parties, their content, products, or services; (iii) any dealings you may have with such third parties are at your own risk; and (iv) we shall not be liable or responsible for any content, products, or services offered by third parties.
17.3 The use of the Services or the downloading or other use of any Materials through the Site is done at your own discretion and risk and with your agreement that, other than the express guarantees made in this agreement, you will be solely responsible for any damage to your computer system, cell phone system, loss of data, or other harm that results from such Services.
In no event, including, without limitation, negligence, shall CODECEL, its subsidiaries, affiliates, agents, officers, directors, employees, or partners be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data, or profits, whether or not CODECEL has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of or the inability to use this Site, its Services, or Materials, the statements or actions of any third party on or through the Site, any dealings with vendors or other third parties, any unauthorized access to or alteration of your transmissions or data, any information that is sent or received or not sent or received, any failure to store or loss of data, files, or other content, any Services available through the Site that are delayed or interrupted, or any website referenced or linked to or from this Site.
By accessing this Site, you and CODECEL, agree that all matters relating to your access to, or use of, this Site shall be governed by the respective laws, without regard to the conflicts of laws principles thereof.
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